Shipping & Returns
Mee Thyme currently ships within California. Because chocolate is sensitive to heat, fulfillment timing may change during periods of warm weather.
Shipping within California
Mee Thyme currently ships only to delivery addresses within California. Orders are available to adults 21 and older.
Once your order ships, you’ll receive confirmation with available tracking information so you can follow its progress.
Warm-weather shipping
Yes, weather permitting. Because chocolate is sensitive to heat, we may adjust shipping dates during periods of high temperatures to help protect your order in transit. If weather conditions affect when your order can ship, we’ll let you know.
Damaged or heat-affected orders
Please contact us as soon as possible with your order number and photos of the product, packaging, and shipping box. We’ll review what happened and work with you on next steps.
Let us know as soon as possible with your order number and a photo of what you received. We’ll review the issue and follow up with next steps.
Returns & refunds
Because Mee Thyme is a perishable food product, we do not accept returns or exchanges.
If your order arrives damaged, incorrect, or materially affected in transit, contact us with your order details and photos. We’ll review the issue and follow up with next steps.